The main goal of creation of the portal is supporting the development of public transport of the city with help of information technologies, and alsothe dialogue between Almaty residents and city administration. The portal also acts as a platform for feedback with residents, city administration and operator companies.
Thus, the official Internet-resource "Public Transport of Almaty" will promote improvement of service quality through permanent monitoring of proposalsregarding improvement of work of public transport, and also registration of messages regarding disruption of work of public transport and illegal incidents in the sphere of public transport of Almaty.