If you have claims and questions related to work of public transport in Almaty, you can leave your message in the section Inquiries of city residents, and also call Department of Passenger Transport and Highways of Almaty City by phone:
+7 (727) 271-65-47
If you have lost anything, in this case you should find the bus number in the table, then call the indicated number of the bus depot or the trolleybus depot of the operator company, or to leave a message about the loss in the section "Inquiries of city residents".
If you have questions related to the website, please send your message to this e-mail address: alatransit.adm@gmail.com